Identity Theft

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Identity Theft 2017-06-29T14:08:49+00:00

Protect Yourself from Identity Theft!

Here are some important facts, tips and reminders:

(1) Safeguard your financial information

This includes checking, credit card numbers, and your Social Security number. Unless you know the person or organization you’re dealing with, don’t give it out, even to someone claiming to be from you bank.

(3) Report lost or stolen checks immediately

Review new deliveries of checks to make sure none have been stolen in transit.

Notify your bank of suspicious phone inquiries such as those asking for account information to “verify a statement” or “award a prize”.

(4) Shred financial solicitations

Destroy financial statements before disposing of them.

(5) Deposit your mail into a secure, official Postal Service collection box

(6) If regular bills fail to reach you, call the company to find out why

Someone may have filed a false change-of-address notice to divert your mail and steal your identity.

(7) Check your bills for questionable items

If you notice something strange, investigate immediately. This is often the first sign of identity theft fraud.

(8) Avoid phishing scams

Never reply directly or click on a link in response to an email that asks for personal or financial information. If you are concerned about your account contact the company or institution via a web site you know to be genuine. Remember – your bank will never contact you “out of the blue” to ask for personal financial information.

(9) Signup for a Free Fraud Protection Service

image of blue buttonThis service is tied to your Drake Bank Debit Card, and provides text alerts to you, triggered by situations in which your card was used.

You can receive text messages regarding your debit card under the following circumstances:

  • International Transactions
  • 6 or More Transactions in 24 Hours
  • Card not Present
  • Out of State Transactions
  • Declined Authorizations
  • Authorizations greater than $100
  • Fuel Transactions

If a transaction is legitimate, you can simply ignore the message. If the transaction is fraudulent, you can reply to the text with the code that you received and your Debit Card will be blocked from further use.

Enrolling for this Free Fraud Protection is Easy!

image of red learn more buttonSimply click the “SECURE” button to the right.  It will direct you to an enrollment page. Just provide the requested information and authorize us to activate the service.  That’s it!

Enrollment lasts for one year, and at the end of one year you will receive texts to re-enroll.

You may discontinue the receipt of Alerts immediately by texting the word STOP in reply to a text alert.

A new law (The Fair and Accurate Credit Transactions Act, or FACT Act) requires each of the three credit reporting companies to provide you a free copy of your credit report, at your request, once every 12 months. A credit report contains information about you and your credit/payments history. This information is used to evaluate your applications for credit, insurance, employment, renting a home and for other purposes.

You can get your report at:

www.annualcreditreport.com
or call 877-322-8228

You can also contact the credit reporting companies:

Equifax www.equifax.com
or call 800-685-1111
Experian www.experian.com
or call 888-397-3742
TransUnion www.transunion.com
or call 800-888-4213

Order from all three, since each one derives its information from different sources. Some experts advise staggering them over the course of one year to keep track of your status with a free report every four months.

You can also get a free report if:

  • A company takes adverse action against you, such as denying you credit.
  • Your report is inaccurate because of fraud.
  • You are unemployed and plan to look for a job within 60 days.
  • You are on welfare.

If you find inaccuracies in the report:

Tell the credit reporting company – they must investigate right away, and must forward your data to the company that provided the inaccurate information.

Tell the creditor in writing that you dispute the item.

An employer or prospective employer cannot get a copy of your report without your written consent.

Substantial measures are in place at your bank to protect your identity against theft and fraud:

Privacy Policies

Our privacy policies protect your personal and financial information. These policies are stringent and enforced, with employee training provided regularly.

Internal Confidentiality

Access to nonpublic information about you is limited to employees who need to know that information to provide you with products and services.

Information Security

Keeping your financial information secure is one of our most important responsibilities. We maintain physical, electronic and procedural safeguards to protect customer information.

Check list for victims

If you become a victim of identity theft you should do the following:

(1) File a police report.
(2) Contact your bankers.
(3) Notify credit bureau fraud units.
(4) Place a fraud alert statement on your credit report.
(5) Request that credit bureaus identify accounts closed due to fraud as “closed at consumer’s request”.
(6) Request free credit reports (fraud victims are entitled to two free credit reports from each of the credit bureaus).
(7) Report check theft to check verification companies.
(8) Check post office for unauthorized change of address requests.
(9) Follow-up contacts with letter and keep copies of all correspondence.

For more information on the prevention of Identity Theft visit:

www.FTC.gov and click on consumer protection or call 1-877-FTC-HELP
(1-877-382-4357)

Consumers can file identity theft reports by calling 1-877-ID THEFT
(1-877-438-4338)